Delivery and Returns
You can order products and gift vouchers from our shop.
Delivery
Gift vouchers are available in various denominations and are delivered immediately by email direct to the recipient.
Physical products are despatched from our warehouse by Sussex Transport via Royal Mail or Parcel Force.
Orders up to 2kg will be sent by Royal Mail on a 2-3 day delivery.
Orders 2-15kg will be sent by Parcel Force on a 24 hour service.
Returns
Any unwanted items can be refunded by returning them to our warehouse in their original and undamaged packaging within 30 days of receiving the order. Please include your order number and email address when you return any items.
The costs of returning any items are the responsibility of the sender.
Please return any items in compliance of these conditions to the below address, within 30 days of receipt:
Gymboree Play & Music Returns
Sussex Transport,
Downsview House,
91 Marlborough Road,
Lancing Business Park,
Lancing,
West Sussex,
BN15 8SU
Customer Services: headoffice@gymbo.co.uk
These conditions do not affect your statutory rights if the goods are damaged or faulty in any way.