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Delivery and Returns

You can order products and gift vouchers from our shop.


Gift vouchers are available in various denominations and are delivered immediately by email direct to the recipient.

Physical products are despatched from our warehouse by Sussex Transport via Royal Mail or Parcel Force.

Orders up to 2kg will be sent by Royal Mail on a 2-3 day delivery costing £7.25

Orders 2-30kg will be sent by Parcel Force on a 24 hour service costing £10.00


Any unwanted items can be refunded by returning them to our warehouse in their original and undamaged packaging within 30 days of receiving the order. Please complete the returns slip included in your parcel with all details so that we are able to identify your return and process your refund as soon as possible.

The costs of returning any items are the responsibility of the sender.

Please return any items in compliance of these conditions to the below address, within 30 days of receipt:

Gymboree Play & Music Returns

Sussex Transport,

Downsview House,

91 Marlborough Road,

Lancing Business Park,


West Sussex,

BN15 8SU

Customer Services: headoffice@gymbo.co.uk

These conditions do not affect your statutory rights if the goods are damaged or faulty in any way.



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Both of my children (3.5 years and 11 months) go to Gymboree Play & Music and love it. My toddler goes to their drop-off Lego class which she raves about. It's very creative, working not only on Lego skills but also painting, drawing etc. My infant son loves his Gymboree Play & Music Crawlers class - particularly loves crawling all over their props, through the tunnels, etc. Great way to get the infant crawling over obstacles! Gymboree Play & Music is part of our weekly schedule for both kids and we look forward to participating every week. Invaluable!

Gymboree Play & Music was a lovely and positive experience for my son Leo. We started when he was 9 months and he is now 3 years old, I wish we had started sooner.
He loves the songs (which is part of our daily singing at home), the freedom to explore and he was happy there. He looks forward to class every week and once class is over he will tell everyone about Gymbo and what he did.
For me, I liked that it taught him how to get down safely from a height, how to learn to use his body, and touching on different topics every 2 weeks. It gave me confidence in other environments to trust that he has the ability that he learned from Gymboree Play & Music and to trust him.

Absolutely amazing place! Especially Aaron from the Chiswick branch, always makes us feel very welcome there. He is extremely passionate and professional. His warmth and enthusiasm are precious. I would recommend that place to everyone! So happy we found it in our community. My son loves going there.

Read more of our 882 reviews
4.8 / 5